It’s rare for any workplace action to not involve communication of some kind, which is why the best professionals always communicate clearly, concisely, and convincingly.
MAIN NAVIGATION
We all need to communicate ideas in the workplace, no matter our role or what stage we’re at in our career. The further we advance, the bigger the ideas we need to synthesize and present to our colleagues, customers, and chief executives. GABM offers a market-leading suite of Communication short courses that are designed by experts to help you master every kind of communication, from business reports to formal presentations and even your daily emails and meetings, by learning the professional communication strategies you need to inspire change and drive action.
Conflict Resolution
Overview
Conflict resolution is a critical managerial skill that is often underrated. This short course explores the factors that drive conflict and ways to effectively intervene and facilitate positive outcomes in often emotive situations. By learning to identify conflict in its early stages, you’ll be able to respond with confidence and effectively manage workplace situations before they escalate.
Who should attend?
If you’re already a strong communicator looking to further extend your skills to effectively manage workplace conflict, this is the ideal course for you.
Learning Outcomes
Upon completion of this course you’ll be able to:
- Identify and assess conflict situations while anticipating the signs, stages and possible causes of conflict
- Clarify the factors and issues relevant to conflict while exploring possible resolutions using appropriate communication techniques
- Conduct conflict resolution meetings with involved parties and know when to refer to mediation or counseling processes
- Record and use lessons learnt in order to improve service delivery and organizational policy as required
Modules
- An overview of conflict resolution at work
- Knowing when to address conflict
- Developing a plan and preparing for a meeting
- Negotiating possible solutions to a conflict
Course Duration :
1 month continuous access
Subject Area :
Communication
Delivery Mode :
Online
Modules :
4 Modules
Indian Residents:
Rs.2,999
International: 49$
What’s included?
- Up to 1 month continuous access to myGABM.
- Downloadable course notes.
- Downloadable tools and resources.
Please note:
- the GABM online Short Courses are non-accredited and there is no assessment
- The price above is Inclusive of all taxes.
Dealing with Difficult Behavior
Overview
Throughout your career you will experience a wide array of people, personalities and situations that will test your composure. The Dealing with Difficult Behaviours short course supports your development as a proficient communicator so you are adept in dealing with challenging personalities and situations. Through this course, you will gain the tools, strategies and confidence to maintain your professionalism in the face of difficulty.
Who should attend?
Designed for anyone who wishes to strengthen their skills in handling challenging situations appropriately and successfully, this course will enable you to effectively deal with difficult behaviours.
Learning Outcomes
Upon completion of this course you’ll be able to:
- Maintain appropriate behaviour in the face of difficulty by understanding your brain’s response function to other people’s difficult behaviour
- Recognise different types of difficult behaviour and the emotional drivers behind them
- Communicate positively and assertively while maintaining a reputation for confidence and professionalism
- Decide on an approach that reflects the needs of everyone involved
Modules
- Understand what makes us tick
- Look in the mirror
- Step into their shoes
- Give difficult people a chance
- Use the right tool for the situation
- Develop your skills and resolve conflicts effectively
Course Duration :
1 Month Continuous Access
Subject Area :
Communication
Delivery Mode :
Online
Modules :
6 Modules
Indian Residents:
Rs.2,999
International: 49$
What’s included?
- Up to 1 month continuous access to myGABM.
- Downloadable course notes.
- Downloadable tools and resources.
Please note:
- the GABM online Short Courses are non-accredited and there is no assessment
- The price above is Inclusive of all taxes.
Effective Business Writing
Overview
The ability to produce accurate, clear and concise written communications has never been more important than in this electronic business age. This short course provides the practical skills needed to confidently plan, research and write business documents, enabling you to transform them into powerful, persuasive tools, increasing efficiency and enhancing the overall image of your organisation.
Who should attend?
If your current role involves written communication or you’re simply looking to develop your professional writing skills, this is the ideal course for you.
Learning Outcomes
Upon completion of this course you’ll be able to:
- Determine the purpose and appropriate formats for documents before determining the logical sequences of data, information and knowledge
- Ensure data, information and knowledge is aggregated, interpreted and summarized to prepare text that satisfies business purposes
- Analyse information and documents provided by others for bias, gaps, conflicting advice and political implications
- Create consistency and credibility in your written communications
Modules
- Writing English for global business
- Business writing for today
- Punctuation and grammar tips
- Writing tips for everyday business
- Common confusions and how to avoid them
- Letter writing and emails
Course Duration :
1 month continuous access
Subject Area :
Communication
Delivery Mode :
Online
Modules :
6 Modules
Indian Residents:
Rs.2,999
International: 49$
- Up to 1 month continuous access to myGABM.
- Downloadable course notes.
- Downloadable tools and resources.
Please note:
- the GABM online Short Courses are non-accredited and there is no assessment
- The price above is Inclusive of all taxes.
Effective Communication
Overview
Communication is the essential building block of a successful organisation. If you would like to express your thoughts and opinions to others with more confidence and conviction, use this online short course to explore a range of proven communication techniques and strategies that can be used to develop and maintain successful relationships both inside and outside the workplace.
Who should attend?
This course is designed for anyone who’d like to improve their own personal communication skills to better express information and ideas to others in the workplace.
Learning Outcomes
Upon completion of this course you’ll be able to:
- Identify and develop your personal communication style while adapting your behaviours to better express your ideas in the workplace
- Understand the role of culture, stereotypes and bias in communication and break down barriers to effectively communicate
- Use active listening techniques and effective questioning skills to enhance your understanding and show empathy
- Give and receive appropriate feedback and use trusted techniques to deal with difficult situations
Modules
- Listening: the most fundamental of all conversation skills.
- How to make your voice more attractive
- The power of face to face interactions
- How to let go
- Conversations that review relationships
- The ethical conversationalist
Course Duration :
1 month continuous access
Subject Area :
Communication
Delivery Mode :
Online
Modules :
6 Modules
Indian Residents:
Rs.2,999
International: 49$
What’s included?
- Up to 1 month continuous access to myGABM.
- Downloadable course notes.
- Downloadable tools and resources.
Please note:
- the GABM online Short Courses are non-accredited and there is no assessment
- The price above is Inclusive of all taxes.
Manage Meetings
Overview
For the average employee, as much as 37 percent of your work time is spent in meetings. Manage Meetings is designed to help you develop the skills you need to facilitate and organise meetings that are efficient, effective and engaging for yourself and participants. In today’s busy organisations where time is a precious commodity, this course offers you current and proven ways to maximise your time. It begins with the value of identifying the purpose of your meeting, knowing if a meeting will be beneficial; when, how and where to schedule it and who best to invite. Learn to establish practical rules of engagement and maintain a safe and productive environment for face-to-face or virtual meetings. Ensure everyone at the meeting contributes by fostering dynamic and purposeful exchanges.
Who should attend?
This course is for anyone that wants more productive and impactful meetings.
Learning Outcomes
Upon completion of this course you’ll be able to:
- Prepare and conduct productive meetings
- Establish a plan and process to achieve desired meeting outcomes
- Conduct focused and time-efficient meetings
- Identify processes and issues that help or hinder contributions
- Facilitate discussions, problem solving and resolution of issues
- Develop guidelines for meaningful agendas and minutes
Modules
- What is a meeting and how groups work?
- Preparing and chairing for the meeting
- Conversation: the heart of the meeting
- Problem solving in meetings
- After the meeting
- Different meetings and how to run them
Course Duration :
1 month continuous access
Subject Area :
Communication
Delivery Mode :
Online
Modules :
6 Modules
Indian Residents:
Rs.2,999
International: 49$
What’s included?
- Up to 1 month continuous access to myGABM.
- Downloadable course notes.
- Downloadable tools and resources.
Please note:
- the GABM online Short Courses are non-accredited and there is no assessment
- The price above is Inclusive of all taxes.
Negotiation Skills
Overview
Being able to negotiate effectively is a valuable skill in any situation. A good negotiator can build better relationships, deliver long-term solutions and avoid conflict. This course offers insight into how to achieve win/win solutions. By exploring a variety of proven negotiation techniques and practical tools you’ll gain the skills needed to plan for, conduct and follow-up on business negotiations.
Who should attend?
This is an essential course if you’re a manager or professional who is required to take part in regular negotiations or if you’re simply looking to develop your communication and influencing skills.
Learning Outcomes
Upon completion of this course you’ll be able to:
- Clarify the purpose of the negotiation and the issues under consideration while identifying the primary needs and desired outcomes of all parties
- Determine your organisation’s position and devise a negotiation approach to communicate to staff involved in the negotiation team
- Use negotiation techniques to persuade the other party of the strength of the argument in favour of your organisation’s position
- Select techniques for dealing with conflict or deadlocks in accordance with the negotiation plan and the progress of the negotiation.
Modules
- Prepare to navigate
- Use key strategies and tactics during negotiations
- Understand the role of agents in negotiation
- Close your negotiation with a binding contract
- Move beyond legalities to create value
- Perform and evaluate your agreement
Course Duration :
1 Month Continuous Access
Subject Area :
Communication
Delivery Mode :
Online
Modules :
6 Modules
Indian Residents:
Rs.2,999
International: 49$
What’s included?
- Up to 1 month continuous access to myGABM.
- Downloadable course notes.
- Downloadable tools and resources.
Please note:
- the GABM online Short Courses are non-accredited and there is no assessment
- The price above is Inclusive of all taxes.
Professional Presentations
Overview
The ability to deliver information clearly and effectively is a necessity in business today. If you want to become a more effective presenter, this two-day course will teach you how to make your presentations shine. Exploring all aspects of concept, design and delivery, you will gain a range of tools and techniques to help you plan and deliver engaging and effective presentations to a range of audiences.
Who should attend?
If you’re often required to present to colleagues or clients in your current role, or you’d simply like to become a more professional and effective presenter, this is an essential course for you and your career.
Learning Outcomes
Upon completion of this course you’ll be able to:
- Choose presentation strategies, format and delivery methods for your target audience and select presentation aids, materials and techniques that suit the format.
- Explain desired outcomes of the presentation with your target audience while monitoring non-verbal and verbal communication of participants.
- Provide opportunities for participants to seek clarification on central ideas and concepts, and summarise key concepts at strategic points to facilitate understanding
- Utilise feedback from your audience or from key personnel involved in the presentation to make changes to the central ideas presented.
Modules
- What makes a great presentation?
- Preparing your content
- Converting the content into a slide presentation
- Basics of designing presentations
- Adding pizzazz to your slide presentation
- Presenter’s guide to facilitation
Course Duration :
1 Month Continuous Access
Subject Area :
Communication
Delivery Mode :
Online
Modules :
6 Modules
Indian Residents:
Rs.2,999
: 49$
What’s included?
- Up to 1 month continuous access to myGABM.
- Downloadable course notes.
- Downloadable tools and resources.
Please note:
- the GABM online Short Courses are non-accredited and there is no assessment
- The price above is Inclusive of all taxes.
Writing Skills
Overview
Reports. We all need to write them, but how do you make yours stand out? In this course you’ll learn how to produce effective high-quality reports and documents. Explore step by step everything you should consider to make your reports credible, well organized and clearly presented – including how to plan, research, structure and display your information to best engage your audience.
Who should attend?
If your role involves written communication or you’re simply looking to develop your professional writing skills, this is a valuable course for you and your career.
Learning Outcomes
Upon completion of this course you’ll be able to:
- Use industry-leading techniques to create reports and informative documents that are well organized and clearly presented
- Plan and produce high quality written communications by paying particular attention to the structure to ensure correct information flow
- Choose an appropriate writing style that suits the audience for the report as well as the goals of your organisation
- Determine methods for gathering and organizing information before presenting issues and recommendations within your report
Modules
- Basics of good writing
- Punctuation and spelling
- Writing letters and memos
- Job applications, covering letters and resumes
- The seven secrets of good email
- Mind maps and checklists
Course Duration :
1 Month Continuous Access
Subject Area :
Communication
Delivery Mode :
Online
Modules :
6 Modules
Indian Residents:
Rs.2,999
International: 49$
What’s included?
- Up to 1 month continuous access to myGABM.
- Downloadable course notes.
- Downloadable tools and resources.
Please note:
- the GABM online Short Courses are non-accredited and there is no assessment
- The price above is Inclusive of all taxes.
The Power of Influence
Overview
Personal influence is an essential leadership skill, and one that can even eclipse your title. If you are required to influence a diverse range of people and situations, this course will prove invaluable. You’ll gain the skills and techniques needed to shape opinion and build credibility in the workplace, allowing you to guide people and situations, including those over whom you have no authority.
Who should attend?
If you’re currently or planning on being in a position that requires you to be able to influence people and situations, this is an essential course for you and your career.
Learning Outcomes
Upon completion of this course you’ll be able to:
- Build credibility in the workplace through techniques that enable you to influence a variety of scenarios
- Leverage expert knowledge and understand common misconceptions to know what influence really is, as well as what it isn’t Explore and identify your preferred influencing style and how to apply other styles to a range of situations and contexts
- Gain commitment and loyalty while employing influencing techniques to overcome resistance and influence without authority
Modules
- A model for successful influence
- Characteristics of influential agents
- The dark side of influence
- Influence tactics hard and soft
- Practicing impression management and delivering effective speeches
- Becoming a transformational leader.
Course Duration :
1 Month Continuous Access
Subject Area :
Communication
Delivery Mode :
Online
Modules :
6 Modules
Indian Residents:
Rs.2,999
International: 49$
- Up to 1 month continuous access to myGABM.
- Downloadable course notes.
- Downloadable tools and resources.
Please note:
- the GABM online Short Courses are non-accredited and there is no assessment
- The price above is Inclusive of all taxes.
Addressing Difficult Behavior
Overview
It is inevitable that throughout your career you will be faced with individuals and situations that test your composure. The Addressing Difficult Behaviors virtual learning series explores the complexities and challenges of dealing with individual differences and unique personalities. The series unpacks common causes of misunderstanding, miscommunication, and misbehavior that can occur in the workplace and identifies practical tools and techniques to address concerns while creating and maintaining relationships built on respect.
Who should attend?
This online class is designed to help people successfully navigate conflicting personalities and difficult situations, meaning it has value for workers of all levels and industries.
Learning Outcomes
Upon completion of this course you’ll be able to:
- Recognize how your own actions and behavior’s affect others
- Identify and analyze others’ behavior’s and determine the extent to which they are or are not ‘difficult people’ Question and clarify your own assumptions, bias, and judgment
- Confidently express thoughts and feelings relating to others’ behavior
- Apply communication frameworks to address unhelpful actions and attitudes
- Use positive influence to alter others’ behaviors
Modules
- Meeting difficult people and preparing yourself
- Identifying difficult behavior
- Dealing with difficult situations and customers.
- Managing difficult staff
- Working with different colleagues and difficult managers
- Handling difficult teams.
Course Duration :
1 Month Continuous Access
Subject Area :
Communication
Delivery Mode :
Online
Modules :
6 Modules
Indian Residents:
Rs.2,999
International: 49$
What’s included?
- Up to 1 month continuous access to myGABM.
- Downloadable course notes.
- Downloadable tools and resources.
Please note:
- the GABM online Short Courses are non-accredited and there is no assessment
- The price above is Inclusive of all taxes.
Advanced Communication
Overview
For anyone who needs to present and debate ideas in the workplace, this course delivers a valuable confidence-boosting toolkit. Gain the skills to communicate, discuss and debate intricate or controversial ideas in a clear and compelling way. Harness your critical thinking skills and learn strategies to successfully engage others while you deliver ideas with influence and impact.
Who should attend?
If you often need to communicate ideas in the workplace, this course will give you the skills to build compelling arguments, recognize deceptive reasoning and communicate complex ideas.
Learning Outcomes
Upon completion of this course you’ll be able to:
- Articulate, present and debate ideas in the context of your work or broader life experiences, using creative techniques to provoke response, reaction and critical discussion
- Distil key themes, messages and positions to aid clarity of presentation
- Explore the ways that storytelling can be used to communicate ideas
- Debate and argue substantiated positions on ideas while being open to critical analysis
- Identify and participate in conversations that challenge and explore concepts and generate new ideas.
Modules
- What is communication?
- How conversations work?
- Seven ways to improve your conversations.
- Grasping the finer points of great communication
- Knowing what you want to achieve
- Valuing different communication styles.
Course Duration :
1 Month Continuous Access
Subject Area :
Communication
Delivery Mode :
Online
Modules :
6 Modules
Indian Residents:
Rs.2,999
International: 49$
What’s included?
- Up to 1 month continuous access to myGABM.
- Downloadable course notes.
- Downloadable tools and resources.
Please note:
- the GABM online Short Courses are non-accredited and there is no assessment
- The price above is Inclusive of all taxes.
Advanced Presentation Skills
Overview
Are you ready to challenge your ability as a presenter and deliver better results? This course will enhance your skills and confidence by providing a new perspective on presenting. Applying the principles of persuasion and connection you’ll learn tactics to help you really engage with and influence your audience – challenging perceptions, inspiring change and driving action.
Who should attend?
If you’d like to further develop your presentation skills, this course will build your confidence and ability to give credible and convincing presentations that deliver results.
Learning Outcomes
Upon completion of this course you’ll be able to:
- Apply the principles of persuasion and connection to developing and delivering an influential presentation in a variety of contexts
- Build structured yet engaging presentations that convey ideas and connect with a range of audiences
- Build rapport and credibility to persuade your audience and gain commitment while challenging perceptions, driving action or inspiring change
- Prepare convincing arguments while anticipating resistance and responding to audience questions
Modules
- Assessing your skills
- Planning your presentation.
- Slides and other visual aids
- New technology for presentations
- Preparing your presentation
- Delivering your presentation with energy
Course Duration :
1 month continuous access
Subject Area :
Communication
Delivery Mode :
Online
Modules :
6 Modules
Indian Residents:
Rs.2,999
International: 49$
What’s included?
- Up to 1 month continuous access to myGABM.
- Downloadable course notes.
- Downloadable tools and resources.
Please note:
- the GABM online Short Courses are non-accredited and there is no assessment
- The price above is Inclusive of all taxes.
Assertiveness Techniques
Overview
Being self-assured and confident without being aggressive and is critical to getting things done in today’s more matrixed and high-performance business environment. The Assertiveness Techniques short course will provide you with personal insight into the ways in which you respond to different people, situations and events. With a strong focus on communication and behavior, it gives you tools and techniques to effectively manage your responses and effectively express your views and plans.
Who should attend?
If you’d like to communicate more effectively in the workplace, this course will give you the confidence to express your ideas while building better working relationships with your colleagues.
Learning Outcomes
Upon completion of this course you’ll be able to:
- Leverage personal insights into the ways in which you respond to various workplace scenarios through a strong focus on communication and behavior.
- Use proven techniques to effectively manage your responses and express your views more assertively with others.
- Express your ideas, opinions, wants and needs while improving your relationships.
- Recognize, monitor and control your behavior while identifying when, why and how to respond assertively, and openly express how you feel.
Modules
- Definition and theoretical aspects of assertion.
- Assertion in the workplace
- Using anger creatively.
- Saying ‘yes’ and saying ‘No’
- Dealing with criticism.
- How to be who you really are
Course Duration :
1 month continuous access
Subject Area :
Communication
Delivery Mode :
Online
Modules :
6 Modules
Indian Residents:
Rs.2,999
International: 49$
What’s included?
- Up to 1 month continuous access to myGABM.
- Downloadable course notes.
- Downloadable tools and resources.
Please note:
- the GABM online Short Courses are non-accredited and there is no assessment
- The price above is Inclusive of all taxes.
P.O Box 7855
JP Nagar - 2nd Phase
Bengaluru - India - 560078
Incorporated in India
# 85 Great Portland Street
First Floor London WIW7LT - UK
Registered in England and Wales
# 7901 4th Street N STE 300
St. Petersburg Florida 33702
Registered in State of Florida - USA
Leave A Message
© 2023 GABM, All Rights Reserved